What you will need
- Shareholder Reference Number - This is in the email sent to you on Tuesday 7 April. If you have not received this email by 16:00 on that day, please first check your junk or spam folders in your email then contact us using the 'Need more help' section below.
- National Insurance Number - This is a regulatory requirement.
- UK bank account and sort code - As long as we can successfully validate your bank account details, the sales proceeds will be paid directly into this account.
How it works
- Click the Trade Now button below when you are ready to trade.
- Use the stock search to find Deliveroo Holdings PLC.
- Click on “Buy” + button or “Sell” - button.
- Complete your personal details.
- Follow the on-screen instructions to complete your trade. You get a 15-second timer to accept the live price you are offered - you can request a new one if that time period expires.
What happens afterwards
- When you see confirmation that the trade has been processed, a paper contract note will be sent to you by first class post for your records.
- We aim to pay the proceeds to your bank account within 5 business days. You will see on-screen whether this has been successful. In some instances where we cannot validate the account, we will send you a cheque within 10 days of the trade.
Related questions
When can I trade my new shares?
You can trade your new Deliveroo Holdings PLC shares once you have received your Shareholder Reference Number, which is expected to come on 7th April 2021.
I’ve deleted the email containing my Shareholder Reference Number – how can I receive this again?
Please get in touch with us using the contact forms on this site.
I haven’t received an email containing my Shareholder Reference Number from Equiniti – when will I receive this?
The Deliveroo Community Offer has been extremely popular, and we’re working hard to distribute details to all Shareholders before 13:00. It’s worth checking your junk folder too, just in case. If you haven’t heard from Equiniti by 13:00 on 7th April, please get in touch using the contact forms on this site.
I can’t get onto the Shareview Dealing site / am getting an error message / can’t get a quote.
These issues could occur due to high levels of traffic on the Equiniti dealing site or lower availability in the market. If you’re unable to trade for this reason, keep trying later on in the day. If you simply wish to access the site or register, we recommend you leave this till another day.
What is the current share price?
The current share price can be found by viewing your Shareview online portal.
All shareholders who participated in Deliveroo’s Community Offer paid the Offer Price for their shares (£3.90 per share).
How much does it cost to sell my Shares?
There is a flat fee of £5 per trade to sell. This rises to £8 per trade in year 2, then £10 per trade in year 3.
Why is the share price showing as GBX?
The term GBX is the currency abbreviation for UK Sterling in Pence, eg: GBX 128 = £1.28 GBP (UK Pounds).
How long do I have to accept the price quote when selling my shares?
You’ll be given a price for your shares which will be valid for 15 seconds. If you don’t accept the price in this timeframe then the trade won’t go through and the price may change.
Am I able to refresh the price quote?
Yes, the price quote will refresh each time you click on ‘get quote’. Choose to accept once you’re happy with the price quoted.
I’m selling my shares, how soon will I get my money?
You should receive the proceeds from the sale of your shares within 5 business days into the bank account details you provided. If you’re notified that you’ll be receiving a cheque (if the bank account details provided cannot be confirmed) then this could take up to 10 working days to arrive.
It’s been 5 days and I’ve not received the money from my share sale – what do I do?
Please let us know by completing the dedicated contact form on this site.
Why can I still see a balance of shares in my Shareview Portfolio when I have sold my shares?
You’re still able to see the balance of shares until the sale has settled in the market (which usually takes 2-3 working days).
I wish to buy additional shares in Deliveroo. Are the trading fees the same?
Yes you’ll pay the same discounted fee of £5 per trade if you wish to buy additional shares, plus stamp duty of 0.5% of the purchase value.
Need more help?
Message the EQ Team today. Select from the options below and complete the form.